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ChatGPT利用履歴に見る抑うつ症状と対話パターンの分析
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ポイント
- 抑うつ症状を持つユーザーがChatGPTをどのように利用しているかを18万件以上の対話履歴から分析した。
- ChatGPTが深夜や長期的な精神的サポートを求める場として機能している点が、新たなインフラとしての可能性を示唆する。
- 抑うつ傾向のあるユーザーは自己言及や絶対的表現を多用するが、AIによる臨床的スクリーニングには精度が不十分である。
Abstract
Large language models are increasingly used as private, always-available conversational systems, but little is known about how people with depressive symptoms use them. Building on CSCW work on disclosure and peer support, we examine ChatGPT as an emerging informal support infrastructure: private, persistent, responsive, and available outside ordinary hours. We analyze 187,093 ChatGPT conversations from 766 participants who completed the PHQ-8, comparing those below the moderate-symptom threshold (score of 10) with those at or above it. Higher-PHQ participants used ChatGPT more for mental-health, interpersonal, loneliness, self-focused, and support-seeking conversations, with pronounced late-night and recurring month-level patterns. Their language contained more first-person singular pronouns and absolutist terms. They more often engaged ChatGPT in high-disclosure contexts, but professional redirection was not higher. Language-based prediction was modest and insufficient for screening (AUROC 0.591). We argue these histories should not be treated as clinical screening data but as evidence LLMs are increasingly used as informal support infrastructure.
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