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会話型触覚データインターフェース:視覚障害者と共創するアクセシブルなデータ体験
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ポイント
- 視覚障害者との共創プロセスを通じて、触覚ディスプレイと会話型AIを統合したデータ閲覧システムを開発した。
- 触覚による空間把握とAIによる分析を組み合わせることで、従来の視覚依存型データ分析の壁を越える新しい手法を提案した。
- データ探索を段階的に行う階層的提示や、触覚と対話を相互検証するシーケンシャルな対話パターンが有効であることを示した。
Abstract
Combining refreshable tactile displays (RTDs) with conversational AI offers a promising approach to accessible data visualization for people who are blind or have low vision (BLV). However, it remains an open question how these modalities should be integrated to support accessible data experiences. We address this through a co-design process with three BLV co-designers. Building on our prior Wizard-of-Oz study, we created a conversational tactile data interface (CTDI) that combines an RTD with an LLM-powered conversational agent, refined through four workshops over eight months. In addition to the resulting system, Graphy, we contribute design knowledge and recommendations for CTDIs. Co-designers used touch as the primary sensemaking channel for spatial understanding of the data's shape, trends, and relationships, reserved the agent for what touch could not resolve (e.g., calculation and analysis), and used the chart on the RTD to verify the agent's responses. Key findings include: a layered presentation that scaffolds chart exploration through progressive, interactive layers; a feedback grammar that distinguishes user- and agent-initiated tactile feedback; and a sequential interaction pattern -- select, confirm, ask, verify -- where each step grounds the last.
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