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AIシミュレーションで若者はネットいじめにどう立ち向かう?注意の向け方を変えることで発言力を向上
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ポイント
- LLMを活用したソーシャルメディアシミュレーションで、若者がネットいじめに立ち向かう練習を支援するシステムを開発した。
- この研究は、若者がネットいじめに対して公に発言する際の障壁を理解し、それを克服するための新しい教育アプローチを提案する点で重要である。
- 練習を通じて、参加者は自己中心的な視点から他者や公衆への注意を向け、規範設定としての公的発言の重要性を認識し、効果的なメッセージを作成できるようになった。
Abstract
Interactive, multi-agent social simulation systems have shown promise for helping users practice navigating various complex social situations across domains. This paper asks: To what extent can such systems help young adult (YA) bystanders speak up publicly against cyberbullying, a task often thwarted by complex, multi-party social dynamics? We created Upstanders' Practicum, a multi-AI-agent social media simulation powered by Large Language Models (LLMs), as a probe and observed 34 YAs freely practicing public bystander intervention across three iteratively refined versions. We found that practicing public bystander intervention in the simulation was helpful, but after participants made three attention shifts: (1) from inattention to paying true attention, (2) from self-focus ("I don't usually do this'') to attending to those directly involved, and (3) from resolving the private conflict between bully and victim ("maybe I could set up the meeting between them'') to addressing the broader audience online ("public comment is about norm-setting"). Only after these shifts did practice in the simulation start to help: participants then saw a reason to speak up publicly and, through continued practice, crafted tactful public messages without explicit instruction. These findings illuminate new design and research opportunities for bystander education beyond social skill instruction, namely, designing for true attention, for fostering a vocal upstander identity, and for seeing bystander intervention as public norm setting. In addition, we open-source Truman Agents (cornell-design-aigroup.github.io/TrumanAgents/), the first-of-its-kind multi-LLM-agent social media simulation platform that Upstanders' Practicum builds upon, for future cyberbullying and social media research.
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