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Copewell:公平なメンタルヘルス支援のためのマルチエージェント・スウォーム・アーキテクチャ
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ポイント
- メンタルヘルス支援の格差を解消するため、人間中心の設計に基づいたマルチエージェント・システムCopewellを開発した。
- 複数のデータ源を統合した評価枠組みや、感情モデルに基づくエージェントへの振り分け機能など、3つの技術的革新を導入した。
- 倫理監督エージェントによる監視やプライバシー保護を組み込み、技術面から公平性と安全性を担保する設計を実現した。
Abstract
Mental health disorders affect nearly one billion people globally, yet 75% of individuals in low- and middle-income countries receive no treatment due to workforce shortages, cost barriers, and stigma. Current AI-powered wellness solutions predominantly rely on single-mode conversational interfaces that suffer high abandonment rates and fail to provide measurable, immediate relief calibrated to users' dynamic emotional states. This paper presents Copewell, a novel multi-agent swarm system designed to expand access to mental wellness support through human-centered AI principles. Our architecture introduces three technical innovations: (1) a multi-source assessment framework integrating self-reported, physiological, and contextual data to mitigate algorithmic bias; (2) valence-arousal emotion mapping using Russell's Circumplex Model of Affect to route users to specialized AI agents; and (3) dual-mode intervention delivery combining conversational support with evidence-based sensory wellness protocols. We examine the sociotechnical design considerations underlying Copewell's development, including a privacy-first architecture, embedded ethical oversight through a dedicated Ethics Supervisor agent, and participatory design informed by mental health practitioners. Early practitioner engagement and beta deployment inform design decisions and identify directions for future empirical evaluation. This work contributes to responsible AI discourse by demonstrating how technical architecture can operationalize equity and safety principles from inception.
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