AIDB Daily Papers
LLM推薦システムにおける既存ブランドの優位性:ブランドバイアスと認知操作の力学
※ 日本語タイトル・ポイントはAIによる自動生成です。正確な内容は原論文をご確認ください。
ポイント
- 有名ブランドが仕様が同一でも推薦される「条件付き独占」現象を、3つの商用LLMで検証した。
- 権威的なマーケティング言語や架空の臨床証拠は、LLMの推薦に影響を与え、モデルごとに異なる反応を示した。
- 複数ブランド間の競争では、最適化戦略の採用が個々の利益を大幅に低下させ、非参加ブランドは推薦されなくなった。
Abstract
Large language models (LLMs) are becoming a major way for consumers to find products, but we do not yet understand how brands compete in this new channel. We study brand dynamics in LLM recommendations using skincare products -- a category where consumers cannot easily judge quality before buying and must rely on brand reputation -- across three commercial LLMs (GPT-4o-mini, Claude Sonnet, Gemini 3 Flash), with a robustness check on search goods. In three experiments, we find: (1) a Conditional Monopoly where well-known brands get recommended 100% of the time (IAI = 10.0) when all products have the same specifications, but this dominance disappears with less than a +0.1-star rating advantage for a competitor; (2) authority-style marketing language, including fabricated clinical-evidence claims, breaks this monopoly at a Bias Surplus Value equal to +0.17 rating points, with each model responding differently; and (3) a social dilemma in multi-brand GEO competition: when all brands adopt the same optimization strategy, individual payoff falls from +0.802 to +0.007 in our payoff proxy, and non-participating brands receive zero recommendations in our tests. Our results suggest that generative engine optimization (GEO) should be studied not only as a security risk, but also as an emerging marketing practice that shapes market competition.
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