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SocialCoach:RLベースのエージェント型チューターと練習による個別化されたソーシャルスキル学習
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ポイント
- LLMを活用し、専門知識を体系化して個別学習を可能にするソーシャルスキル学習システムを開発した。
- 学習者のシミュレーション環境で強化学習を用い、初期課題を克服し学習体験を最大化する最適化を行った。
- 没入型練習、因果推論に基づく評価、反省を促すチューター機能により、知識と実践のギャップを埋める結果を得た。
Abstract
Social skills such as negotiation and leadership are crucial for personal and professional success in today's interconnected world. However, scalable and effective training remains a significant challenge due to the scarcity of expert coaching. In this paper, we introduce SocialCoach, a holistic LLM-powered agentic tutoring system for personalized social skill development at scale. First, SocialCoach automatically constructs a pedagogically-grounded, theory-to-practice knowledge corpus from diverse expert sources, leveraging a multi-agent pipeline. Second, to personalize the learning journey, it employs an adaptive practice scheduling module that follows a prescription-retrieval-adaptation process. To maximize the long-term learning experience while overcoming the cold-start problem, this policy is optimized within a learner simulation environment through reinforcement learning. Finally, SocialCoach integrates immersive, goal-driven practice, causality-driven proficiency assessment and knowledge-grounded, reflective tutoring to help address the knowing-doing gap. We deploy it in our product, EQoach, and conduct extensive experiments. The results show that SocialCoach improves simulated pathway quality and judge-rated tutoring quality over baseline approaches, while early user feedback indicates strong perceived engagement and usefulness. These findings suggest a practical architecture for personalized and gamified pedagogical platforms on soft skill learning.
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