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Reflecti-Mate:システム1とシステム2思考による適応的意思決定支援対話エージェント
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ポイント
- 本研究では、個人の思考パターンに適応し、認知・感情・直感の統合を促す対話エージェントを開発した。
- 既存の意思決定支援システムと異なり、個々のユーザーの思考プロファイルに合わせた支援を行う点が新しい。
- 開発したエージェントは、より個別化された省察的軌跡と統合的な言語を引き出し、全体的な省察を強く支援することが示された。
Abstract
Making high-stakes personal decisions involves cognitive, emotional, and intuitive processes, and individuals differ in how they allocate attention across these modes. Integration of these processes has shown to benefit decision making. Yet, most current decision-support systems focus primarily on supporting cognitive aspects, rather than adapting to the individual's thinking profile to support integration of different types of thoughts. In this study, we investigate an agent designed to encourage integration by adapting to the individual user's thought patterns. We explore its effects on participants' perceptions of the agent and their reflective behavior, in comparison with unaided pre-reflection and a baseline agent. In a between-subjects study (N = 128), our agent, which fostered broad and elaborated thinking, enabled more personalized reflective trajectories, elicited more integrative reflective language, and was perceived as providing stronger support for holistic reflection. In contrast, the baseline agent produced homogenized profiles dominated by cognitive language across participants.
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