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AI仲介による少数派支援の再考:匿名性から真正性へ
※ 日本語タイトル・ポイントはAIによる自動生成です。正確な内容は原論文をご確認ください。
ポイント
- AIが少数派の意見を匿名で中継すると参加は増えるが、心理的安全性が低下することが判明した。
- AIが自律的に反論を生成する方が、参加者の満足度向上と疎外感の軽減につながった。
- 階層的な集団意思決定において、AIは人間責任の代替ではなく、集団の省察を促進する必要がある。
Abstract
AI-mediated Communication (AIMC) systems increasingly aim to protect minority voices by anonymizing or proxying their input, but anonymity and authenticity are not the same construct. This position paper draws on an ongoing empirical study comparing two LLM-powered minority support strategies in hierarchical group decision-making. We found that relaying minority input anonymously through AI increased participation but significantly reduced psychological safety and satisfaction, while generating only autonomous counterarguments improved satisfaction and reduced marginalization. These counterintuitive findings reveal three provocations for AIMC design in hierarchical contexts: the inherent trade-offs among anonymity, authenticity, agency, and accountability; the risk that power asymmetry reverses intended effects; and the need for AI to facilitate group reflection rather than substitute for human responsibility. These findings and provocations are offered as a contribution to the Restoring Human Authenticity in AI-Mediated Communication workshop.
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