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匠の知恵:エネルギー分野における専門知識を保存する検索拡張型アーキテクチャ
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ポイント
- 組織から専門家が去ることで失われる暗黙知を、RAGとLLMで保存・構造化し、検索可能にするシステムを提案。
- エネルギー分野の熟練労働者の高齢化による知識喪失という課題に対し、知識伝達の遅延を減らし、効率を向上。
- 構造化面談、思考発話セッション、テキストコーパス取り込みで知識を獲得し、倫理的制約にも配慮したシステムを構築。
Abstract
The departure of subject-matter experts from industrial organizations results in the irreversible loss of tacit knowledge that is rarely captured through conventional documentation practices. This paper proposes Expert Mind, an experimental system that leverages Retrieval-Augmented Generation (RAG), large language models (LLMs), and multimodal capture techniques to preserve, structure, and make queryable the deep expertise of organizational knowledge holders. Drawing on the specific context of the energy sector, where decades of operational experience risk being lost to an aging workforce, we describe the system architecture, processing pipeline, ethical framework, and evaluation methodology. The proposed system addresses the knowledge elicitation problem through structured interviews, think-aloud sessions, and text corpus ingestion, which are subsequently embedded into a vector store and queried through a conversational interface. Preliminary design considerations suggest Expert Mind can significantly reduce knowledge transfer latency and improve onboarding efficiency. Ethical dimensions including informed consent, intellectual property, and the right to erasure are addressed as first-class design constraints.
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